Home > Help Section

In this section you will find help for everthing you need to know about buying curtains & window treatments from us at WindowToppers.com

Request FREE fabric swatches by email - Click Here
*Note - If your email program does not open when you click on "Click Here" above, please send your email fabric swatch request to email address - customerservice@windowtoppers.com

Window Toppers will gladly provide you with free fabric swatches of the fabrics used to make any of the curtains and window treatments in our site !
Please provide us with the fabric style name and color or color pattern in our site, as well a your name and mailing address. All fabric swatches will be mailed out to you through the USPS the following business day.

Click Here for Help with Figuring Out What Size Curtains You Need

Click Here to Learn about Curtains - Our Glossary of Curtain Terminology

*WindowToppers.com offers exemplary customer service help. Each member of our customer service team has many years of experience in manufacturing our products and helping customers just like you. We can help you find the products or sizes you need ...

Call Us at Toll Free Phone # 1-800-549-8289
Monday - Thursday 8:00am - 2:30 pm EST & Fridays 8:00 am - 12:00 noon EST.

Quick Links to Helpful Information & Frequently Asked Questions:



How do I order using the web site ?
Placing an order online at our web site is Quick & Easy.
Click Here to Read Complete Step by Step Instruction for Ordering Online


Do you offer alternative ordering methods ?
Yes - WindowToppers.co offers you up to 5 Different ways to place an order wiht us.
Click Here to Read About or 5 Ways to Place an Order With Us


Can I order online without using a Credit Card ?
Yes - You can even place your order online "without using credit card information" and then phone in your payment information to us.
Click Here to Read About or 5 Ways to Place an Order With Us


When will my order ship ?
Orders Ship within 1 - 5 business days after placing your order online.
Click Here to Read our Order and Shipping Information


How do i check my order status ?
Checking the shipping status of your order online is easy.
Click Here to Read our Help with Ordering Information


Is ordering online safe ?
Yes - customer information is protected by the industry standard 128 bit encryption technology.
Click Here to Read about our Security / Secure Ordering Online


How will you use my personal information ?
Window Toppers "Does Not Share, Sell, or Rent any customer information to any outside agency or entity for any reason!". Your information is used internally by WindowToppers.com ONLY !
Click Here to Read about our Privacy Policy


What is your 100% Satisfaction Guarantee ?
Customers are welcome to return any purchase for any reason within 30 days of receiving.
Click Here to Read more about our Satisfaction Guarantee


Can I return my purchase if I ordered the wrong size or the color did not match my decor or needs ?
Customers are welcome to return any purchase for any reason within 30 days of receiving. We do not charge any re-stocking or re-handling fees or surcharges for processing returns.
Click Here to Read our Easy Return Policy


Can you think of something else which we can add to our help section to help future customers ?

Clik Here to Send Email Suggestion to our Webmaster